Shipping & Delivery
We currently offer free shipping within Mexico and flat-rate insured shipping for the United States, if you would like to purchase artwork for shipping to other countries please contact us directly at: admin@enblanco.art with information on the interested artwork so we can give you a personalized quote and help you with any enquire you may have, we strive to offer the best service and have our art available worldwide, so contact us and let us transform your space. You can also give us a call + 52 (624) 105 2792. We are looking forward to hearing from you.
All orders are packaged by hand with special care to protect your artworks.
Most orders are shipped within 10 business days. This excludes work shipped from the artist's studio. Once an order has shipped, we will send tracking information with exact delivery dates determined by the 3rd party carrier. Shipping and delivery dates are not guaranteed unless otherwise noted. If there appears to be an issue with the delivery of your order, please contact us: admin@enblanco.art or give us a call + 52 (624) 105 2792 and we will do our very best to assist you.
Broker information may be required for oversized shipments to countries outside of Mexico. The courier companies we currently work with are Estafeta or DHL (in MX) and DHL, UPS and/or Fedex for international shipments.
Returns
Having bought a piece, we sent you descriptions and visuals of the artwork featured on our website. However, if you are displeased with your acquisition please email us at admin@enblanco.art and we’ll gladly offer you a store credit within 10 days of receipt of the artwork. Custom framed pieces will have a 20% processing fee. If art arrives damaged, please notify us within 7 days of delivery.
Order Cancellations
We accept cancellation requests with a full refund within 24 hours of the order confirmation. Cancellations requested after this window of time will be treated as a return.
Need Assistance? Contact Us
Our customer service team is always ready to help you, please give us a call + 52 (624) 105 2792 or send us an email: admin@enblanco.art